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TERMS & CONDITIONS

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Last Updated: January 26, 2026

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Welcome to Mercury Ambulances. By accessing or using our website (www.mercuryambulance.com) and our services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.

1. Services Provided

Mercury Ambulances provides non-emergency medical transportation (NEMT), emergency response services, and EMT mentorship programs. The content on this website is for informational purposes regarding our logistics, patient transport, and career services.

2. Medical Disclaimer

While we provide medical transportation services, the content on this website does not constitute medical advice. In the event of a life-threatening medical emergency, please call 911 immediately.

3. Mobile Communication & SMS Terms

By providing your phone number to Mercury Ambulances, you agree to the following terms regarding SMS communications:

  • SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  • Types of SMS Communications: If you have consented to receive text messages from MERCURY AMBULANCES, you may receive messages related to the following specific examples:

    • Appointment reminders

    • Follow-up messages

  • Message Frequency: Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.

  • Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  • Opt-In Method: You may opt in to receive SMS messages from MERCURY AMBULANCES in the following ways:

    • By submitting an online form

  • Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  • Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 1-866-445-1867.

  • Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting "STOP."

4. Intellectual Property

All content, features, and functionality on this website (including text, graphics, logos, and images) are the exclusive property of Mercury Ambulances and are protected by United States copyright and trademark laws.

5. Limitation of Liability

In no event shall Mercury Ambulances, nor its directors, employees, or partners, be liable for any indirect, incidental, special, or consequential damages resulting from your use of this website, scheduling of transport, or inability to use our services.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California.

7. Contact Us

If you have any questions about these Terms, please contact us at:

Mercury Ambulances 879 W 190th St Suite 400 Gardena, CA 90248

Phone: 1-866-445-1867

Email: MERCURYAMBULANCEDISPATCH@GMAIL.COM

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